Mentoring

Mentoring interns and students

4 min read

Students and interns can use mentoring to explore medical writing, recognise transferable skills and develop professional judgement. A writer can contribute through university mentoring, a supervised placement or an academic project.

Career-focused student mentoring

The University of East Anglia's student mentoring programme in 2017 supported current students and recent graduates with professional insight for entering employment. It offered two formats.

FormatCommitment and purpose
Insider InsightInformation sessions offering insight into a career sector or business area.
Six-month mentoringOne-to-one advice over six months to broaden horizons and guide first steps into employment.

Mentors received a handbook, online training, newsletters and a professional-network group, with networking events involving students, mentors and careers staff. Campus meetings were encouraged, supplemented as appropriate by telephone, email, video calls or professional-network contact.

One medical writer's sessions included students from first to final year studying biological sciences, biochemistry, English literature and creative writing, as well as research staff considering work outside academia. Her discussion topics were:

  • Different types of medical writing.
  • A typical working day and how much it varies.
  • Core analytical, scientific, language and writing competencies.
  • Pharmaceutical work environments and their motivations.
  • Speculative applications and medical-writing tests.
  • Making a CV attractive to employers.
  • Managing projects.
  • Networking and assertiveness.
  • Challenges and successes in her own career.
  • Employment and freelancing: differences, benefits and challenges.

A recurring discussion was which skills from degree courses or academic research transferred to medical writing and which needed further development.

A practitioner-led clerkship or fellowship

In 2013, a pharmacist running a medical-writing business offered a four-week medical-communication clerkship through an adjunct appointment held at a pharmacy school since 1996. A fellowship established in 2001 helped pharmacists improve communication skills and explore medical-writing careers through practical experience and education; by 2013 it had expanded to include a research project. A medical communicator willing to mentor someone eager to learn and invest time and energy can use this model. Informal mentoring alongside it particularly encouraged pharmacists to consider medical communication.

Capstone mentoring and independent judgement

In one graduate biomedical-writing capstone, students worked over two semesters with both an academic/writing mentor and a content expert. Finding a content mentor was an early student responsibility, starting by identifying who conducted the relevant research.

The mentoring approach guided students towards a feasible, specific medical-writing research question rather than supplying it. An illustrative discussion narrowed oncology to target-specific informed-consent documents for phase 3 paediatric cancer trials, then required a research question, rationale and original research rather than a review. The next stages involved a survey assessing plain-language standards, ethics-committee queries and only three survey responses—insufficient for the research. At that point, the mentor moved from asking the student to work it out independently to joint brainstorming and reworking the project, with an additional semester needed.

Mentors need to judge when encouragement and persistence should give way to a pause, including when illness, family events or disasters disrupt a student's work. They must adapt to individual personalities, strengths and limitations, helping develop thought processes, time management, critical thinking, networking and problem-solving as well as writing mechanics.

Ten academic-mentoring guidelines describe how to provide that support.

  1. Give concrete general guidelines rather than detailed instructions.
  2. Guide the mentee to discover what to do independently.
  3. Provide structure without corrections: use prompts such as style, clarity, organisation or grammar, alongside deadlines, guidelines and examples, so the learner develops critical thinking.
  4. Treat setbacks, including rejection or a failed survey, as learning experiences and help the mentee recognise their value.
  5. Assess the individual when deciding how to help with a difficulty: a push, a break or a longer supportive conversation may suit different people.
  6. Understand limitations, including health, fear, age or family circumstances. Respect privacy: personal information should not be solicited, but volunteered information can inform support.
  7. Advise on job searches, cold-calling, networking, recruiters and job sites; review tests and CVs or résumés, and provide recommendations or references.
  8. Be honest about limitations, beginning with strengths, without assuming that a weakness makes the person unfit for medical writing; performance can depend on the structure of a particular job.
  9. Teach professional communication through emails, job applications, discussion boards, web pages and social media; connect learners with professionals and introduce them to AMWA early in their studies.
  10. Show care and approachability, respect the mentee and expect respect in return.

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