Posting and engaging
Posting and engaging give professional contacts repeated opportunities to see a writer's interests, expertise and personality. The work includes choosing content, responding to others and judging what the activity achieves.
The case for being active
A freelance business coach regards not posting or engaging on LinkedIn as a mistake: showing personality can make a writer memorable, while posting about a niche reinforces the expertise presented in the profile. Frequent posting can also bring a writer into the feeds of people who have not searched for them. Consistent participation and genuine interest in others matter more, in this approach, than spending a long time drafting posts or simply talking at people. Relationships built around who the writer is can later provide support and opportunities when the writer changes niche or direction.
A medical-journal editor takes a less demanding view: remaining a passive reader is acceptable, likes should be given generously, and active users should take care before sharing. The editor became active in 2019 after a younger physician-communicator encouraged posts about planetary health, sustainability and research transparency; help learning to pre-schedule posts, followed by changes in employment and the pandemic, supported further engagement.
A freelance medical writer who began the transition from academia in late 2022 reported in 2024 that, after months of posting medical-writing topics and industry insights, clients mentioned referrals from colleagues the writer had never interacted with. Engagement counts were not the primary aim; visibility and a sense of community mattered. Sharing expertise, challenges and successes made the career story relatable and built an emotional connection with the audience. The writer considered active engagement and a personal brand reflecting expertise, passions and distinctive strengths necessary to build trust, authority and a recognisable identity, while acknowledging that social-media presence alone was insufficient and that coaching, mentoring and previous in-house experience also played important roles.
Content and consistency
A personal brand can encompass more than medical writing: authorship, volunteering, personal experiences, challenges overcome, entrepreneurship, freelancing and self-employment can supply content, as can strong beliefs and recurring themes. One coach relates personal experiences back to medical writing where possible, rather than treating the account as solely a medical-writing channel.
Conversion copywriting aims to get someone to read a profile and buy into a service or message; posts should maintain a consistent thread with the profile and services offered. Voice and tone should also suit the platform, with timely and relevant material helping establish authority. Images, infographics and videos can be used in posts and updates to encourage engagement.
Content curation means sharing useful resources created by others; original newsletters, ebooks and white papers can also be shared, and how-to blogs are a common choice for engaging an audience. Sharing and commenting can circulate knowledge and show potential clients an effort to keep up with developments affecting the industry.
Six LinkedIn participation roles describe different ways to help a network.
- Content creators publish original material to help their network succeed.
- Content curators share useful third-party content.
- Engagement champions like, comment on and share useful material.
- Super-connectors introduce people to help them gain an opportunity.
- Community builders develop mutually beneficial relationships that help people grow.
- Influencers, motivators and inspirers prompt action through shared content.
Strategy and measurement
Engagement should begin with a strategy and a plan to implement it, starting small, adjusting the strategy and remaining consistent online and offline. Goals, the target audience and examples from active practitioners with engaged followers can guide the strategy. Four recommended steps are:
- Develop a strategy: be consistent and stay focused.
- Focus on engagement: know where people are connecting.
- Use the right tools: use time efficiently.
- Measure efforts: assess how well the strategy works.
Social analytics and direct counts of retweets, reposts, follower growth and website traffic can help measure results. One freelance's preferred measures were shares, comments, likes and views; a rough medical-device clinical-evaluation-report template attracted more views than any of the writer's other posts. That post offered the community something useful. The writer cautioned that the message mattered more than tactics for gaining attention, and that many views of a negative post could be a reason for concern.
Testing content on one account
In a 2021 account of one freelance medical writer’s own posts, 22 LinkedIn posts from the preceding two years were reviewed, with video length, links and hashtags varied in the last eight.
A three-minute animation about biological and chemical drugs was posted on 24 June 2020, shortened to two minutes on 6 July and then to 15 seconds on 14 July, keeping the captions and hashtags unchanged. About four months later, the three-minute version had 885 views, the 15-second version had 221, and the two-minute version appeared to have disappeared from the activity feed. The writer allowed that posting the shortest version first might have given it the larger audience; this sequence did not show that shorter was better.
A text-only post received 189 views on its first day, compared with 101 for the same text posted with a link. The writer considered both an algorithmic penalty for links and reduced interest in seeing the same text twice as possible explanations.
Hashtags can identify a subject and help reach a more defined audience. The writer's practice was to confirm that a hashtag existed, inspect its content for consistency with the message and check its following, rather than assume that it represented the intended audience.
Learning the craft
Finding knowledgeable social-media practitioners requires filtering a large volume of online advice. Reading recommendations in 2014 covered five marketing practitioners and their books, blogs or other resources.
- Seth Godin writes about marketing, leadership and how ideas spread; books include Permission Marketing, Unleashing the Ideavirus, Tribes, Purple Cow and All Marketers Are Liars.
- Neal Schaffer focuses on social-media strategy and LinkedIn; Maximize Your Social provides a guide to marketing strategy, alongside Maximizing LinkedIn for Sales and Social Media Marketing and Windmill Networking: Understanding, Leveraging, and Maximizing LinkedIn.
- Mari Smith's relationship and Facebook marketing resources include The New Relationship Marketing and Facebook Marketing: An Hour a Day.
- Michael Stelzner's resources include Social Media Examiner, the Social Media Marketing Podcast, Launch: How to Quickly Propel Your Business Past the Competition and Writing White Papers: How to Capture Readers and Keep Them Engaged.
- Gary Vaynerchuk's books include Crush It!: Why Now Is the Time to Cash In on Your Passion, The Thank You Economy and Jab Jab Jab Right Hook: How to Tell Your Story in a Noisy Social World.